I’ve been thinking today about goals. Not life goals, but design goals. If you’re building a piece of software or a home or a device, what are your goals?
I saw a presentation today about some information visualization tools, and there were two goals talked about for a visualization:
USABILITY
and
UNDERSTANDABILITY
But I started to think: what kind of goals are these? Say you achieve these goals, that someone can sit down at your tool and USE it effectively, or UNDERSTAND the information being presented.
Then what?
Does it matter if they never sit down with the tool? Does it matter if they can’t USE it in the context of their lives? Does it matter if it doesn’t help them UNDERSTAND data that really makes a difference to them?
I think this is one of the things that’s seriously wrong with Interaction Design. And this is something Eli Blevis really drove home to us when I was at Indiana University. What really matters is: did things change for the better?
The world was one way before you put your software or your device or your building out there. The world will be another way after. Is it different? Is it better?
The iPhone is really usable. It’s really easy to browse Wikipedia while I’m on the bus. But how is my life different because I can browse Wikipedia on the bus? Will being able to look up what a superdelegate is change my life? Probably. Will it make the world better?
That’s doubtful.
But even if I think the world is better because I can read Wikipedia on the bus, who am I? What is it about me that made my opinion matter? Are there people out there whose values are being ignored?
This is where feminism comes in. My values are being readily encoded into the culture. I have built software that thousands of people use. The patriarchy is heaping prestige on me with a PhD and paying me to be here. I will run companies. But this has a lot to do with the fact that I’m a white, american, middle class, educated, straight-passing, cisgendered, nondisabled, gender-binary-passing, male-passing person. My definition of “a better world” is being amplified through my privilege
And that’s bogus. I think checking my privilege means not charging ahead towards what I think is a better world. It means acknowledging that because of who I am, my voice obscures other peoples’ voices. Because of who I am, I elbow other people out of the way to make my vision happen. Checking my privilege means actively working to lessen those effects.
But that won’t make my privilege go away. And inevitably, I think I have a responsibility to use my privilege to change things, to design things, and to really try to bring about a better future. But even when I do that, I need to be very careful to question my motives, and to question the ramifications of my choices from a feminist perspective.
At least, that’s my understanding. My white, male understanding. I’m almost certainly wrong about a lot of it, and missing important truths.